Help Center

Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 20 business days. Please consider any holidays that might impact delivery times.

No, you do not need an account to place an order.

Please contact us immediately at support@bodtrack.com to change your shipping address. Please note changes need to be made within 24 hours to ensure your order is not shipped to the wrong address.

Every order is provided a tracking number, you will be emailed a link to track your order. You can also track it on our page under the Track.

No. When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.